Policy
Refund & Withdrawal Policy
Last updated: July 2026
We want families to enroll with confidence. This page explains how withdrawals, missed classes, and refunds work at Atlantic Speech.
The free consultation comes first
Every student starts with a free, no-obligation consultation, so you can decide whether a program is right before anything is paid. We recommend using it.
Withdrawing from a program
If you need to withdraw a student from a program, contact us at hello@atlantic-speech.com. Our general approach:
- Before a program begins: a full refund of any fees paid.
- Early in a program: a pro-rated refund for the sessions not yet delivered.
- Later in a program: we will work with you fairly on the specific circumstances.
[Placeholder: confirm exact refund windows and any administrative fee before launch.]
Missed classes
Life happens. If a student misses a session, reach out and we will share notes and help them catch up, and offer a make-up where we reasonably can. Missed sessions are not normally refunded, since the class still ran.
Classes we change or cancel
If we ever need to cancel a session, we will reschedule it or credit it. If we cancel a program outright, we will refund the sessions that were not delivered.
How to reach us
Any question about a refund or withdrawal can go to hello@atlantic-speech.com. We aim to be reasonable and quick.